> ## Documentation Index
> Fetch the complete documentation index at: https://docs.osvi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to OSVI

> Build AI agents that talk to your customers — over the phone, on the web, and in chat

OSVI is an AI-powered voice and communication platform. You create an **AI agent**, give it a personality and a goal, and OSVI handles the rest — dialling phone numbers, answering inbound calls, holding natural multilingual conversations, and reporting back everything that happened.

## What you can build

<CardGroup cols={2}>
  <Card title="Outbound calling at scale" icon="phone-arrow-up-right" href="/platform/campaigns">
    Upload a contact list, assign an agent, and run reminder, collection, or sales campaigns with automatic retries and scheduling.
  </Card>

  <Card title="Inbound call answering" icon="phone-arrow-down-left" href="/platform/phone-numbers">
    Point a phone number at an agent and it answers every call — 24/7, in the caller's language.
  </Card>

  <Card title="API-triggered calls" icon="code" href="/api-reference/introduction">
    Fire a single call from your own systems with one HTTP request, pass in customer context, and get structured results back on your webhook.
  </Card>

  <Card title="Chat agents" icon="message-lines" href="/platform/chat-agents">
    Run the same agents over text — embed them in your product, hand sessions to human operators, and escalate a chat into a phone call.
  </Card>
</CardGroup>

## Start here

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Create your first agent and talk to it in under ten minutes.
  </Card>

  <Card title="Platform overview" icon="map" href="/platform/overview">
    Understand agents, campaigns, calls, and how the pieces fit together.
  </Card>

  <Card title="Prompt writing guide" icon="pen-nib" href="/platform/prompt-writing">
    Learn how to write prompts that make agents sound natural on the phone.
  </Card>

  <Card title="API reference" icon="brackets-curly" href="/api-reference/introduction">
    Trigger calls and chat sessions programmatically.
  </Card>
</CardGroup>

<Note>
  Everything in these docs is done from the [OSVI dashboard](https://app.osvi.ai) unless an API endpoint is explicitly mentioned. If you get stuck, write to [support@osvi.ai](mailto:support@osvi.ai).
</Note>