> ## Documentation Index
> Fetch the complete documentation index at: https://docs.osvi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Management

> Invite teammates, assign roles, and control who can do what

Everything in your OSVI account — agents, campaigns, call logs, numbers — belongs to one shared workspace. **User Management** controls who's in it.

## Roles

| Role       | Can do                                                                                                    |
| ---------- | --------------------------------------------------------------------------------------------------------- |
| **Admin**  | Everything members can, plus: invite and remove users, change roles, and approve or reject pending users. |
| **Member** | Day-to-day platform work — building agents, running campaigns, reviewing conversations.                   |

## Inviting teammates

From **User Management → Invite**, enter one or more email addresses, pick the role, and send. Invitees get an email link to join your workspace.

* Pending invitations are listed with their status; you can **resend** one (after an hour) if it was missed, or **revoke** it.
* Users who request access to your workspace appear under **Pending Users**, where an admin **approves** or **rejects** them.

## Managing members

The members list shows each person's role and status (active, pending, revoked, expired). Admins can change a member's role or remove them from the workspace at any time.

<Tip>
  Keep at least two admins so account administration never depends on one person being available.
</Tip>