What you can build
Outbound calling at scale
Upload a contact list, assign an agent, and run reminder, collection, or sales campaigns with automatic retries and scheduling.
Inbound call answering
Point a phone number at an agent and it answers every call — 24/7, in the caller’s language.
API-triggered calls
Fire a single call from your own systems with one HTTP request, pass in customer context, and get structured results back on your webhook.
Chat agents
Run the same agents over text — embed them in your product, hand sessions to human operators, and escalate a chat into a phone call.
Start here
Quickstart
Create your first agent and talk to it in under ten minutes.
Platform overview
Understand agents, campaigns, calls, and how the pieces fit together.
Prompt writing guide
Learn how to write prompts that make agents sound natural on the phone.
API reference
Trigger calls and chat sessions programmatically.
Everything in these docs is done from the OSVI dashboard unless an API endpoint is explicitly mentioned. If you get stuck, write to support@osvi.ai.