curl --request POST \
  --url https://api.osvi.ai/v1/chat/inbound \
  --header 'API-Token: <api-key>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "agent_uuid": "agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og",
  "customer_id": "+15551112222",
  "content": "Hi, I need help.",
  "session_id": "4718a326-417b-4dda-90d0-21fd65a11cb8"
}
'

import requests

url = "https://api.osvi.ai/v1/chat/inbound"

payload = {
    "agent_uuid": "agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og",
    "customer_id": "+15551112222",
    "content": "Hi, I need help.",
    "session_id": "4718a326-417b-4dda-90d0-21fd65a11cb8"
}
headers = {
    "API-Token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'API-Token': '<api-key>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    agent_uuid: 'agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og',
    customer_id: '+15551112222',
    content: 'Hi, I need help.',
    session_id: '4718a326-417b-4dda-90d0-21fd65a11cb8'
  })
};

fetch('https://api.osvi.ai/v1/chat/inbound', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.osvi.ai/v1/chat/inbound",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'agent_uuid' => 'agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og',
    'customer_id' => '+15551112222',
    'content' => 'Hi, I need help.',
    'session_id' => '4718a326-417b-4dda-90d0-21fd65a11cb8'
  ]),
  CURLOPT_HTTPHEADER => [
    "API-Token: <api-key>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.osvi.ai/v1/chat/inbound"

	payload := strings.NewReader("{\n  \"agent_uuid\": \"agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og\",\n  \"customer_id\": \"+15551112222\",\n  \"content\": \"Hi, I need help.\",\n  \"session_id\": \"4718a326-417b-4dda-90d0-21fd65a11cb8\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("API-Token", "<api-key>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.osvi.ai/v1/chat/inbound")
  .header("API-Token", "<api-key>")
  .header("Content-Type", "application/json")
  .body("{\n  \"agent_uuid\": \"agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og\",\n  \"customer_id\": \"+15551112222\",\n  \"content\": \"Hi, I need help.\",\n  \"session_id\": \"4718a326-417b-4dda-90d0-21fd65a11cb8\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.osvi.ai/v1/chat/inbound")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["API-Token"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"agent_uuid\": \"agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og\",\n  \"customer_id\": \"+15551112222\",\n  \"content\": \"Hi, I need help.\",\n  \"session_id\": \"4718a326-417b-4dda-90d0-21fd65a11cb8\"\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "data": {
    "session_id": "4718a326-417b-4dda-90d0-21fd65a11cb8",
    "reply": "Sure — I can help with that. What's your order number?",
    "state": "default",
    "mode": "ai",
    "help_requested": false
  }
}

{
  "success": false,
  "error": "agent_not_found"
}

{
  "success": false,
  "error": "agent_not_found"
}

{
  "success": false,
  "error": "agent_not_found"
}

{
  "success": false,
  "error": "agent_not_found"
}

{
  "success": false,
  "error": "Python engine returned 422 for POST /v1/chat/session/{id}/support",
  "upstream_body": {
    "state": "rejected",
    "reason": "tell_not_allowed_during_takeover"
  }
}