Pause a chat session
Chat
Pause Chat Session
deprecated
Legacy — will be deprecated soon. The Chat v1 endpoints replace session lifecycle control via POST /v1/chat/session/:id/support.
Pauses an active chat session. The session can be resumed by sending another message.
POST
Pause a chat session
Authorizations
16-character API token associated with your OSVI account. Find it in your dashboard under Settings → API.
Path Parameters
The session ID to pause.
Example:
"4718a326-417b-4dda-90d0-21fd65a11cb8"
Body
application/json
Unique identifier of the agent handling the session.
Example:
"agent_IsZ3Q6Sf_60Eh26XQMGbz-R_og"
